Close your account
Closing your account blocks sign-in. We hold the request for 14 days so you can cancel it, and some records are kept after that.
2 min readUpdated For clients
You can close your account from Account → Security. We hold the request for 14 days so you can cancel it by signing back in; after that it goes ahead.
Some records stay. We keep bookings, invoices and payment history because tax and dispute-resolution rules require it, and a pro keeps the client record they created for you in their own address book. Closing your account doesn't remove those.
Finish anything in flight
Settle or cancel upcoming bookings and any unpaid invoices before you close your account. We don't cancel them for you.
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